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Track Your FedEx Package Here
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New for June 2012
NO Handling Fees
NO Oversized Fees
NEW Zone Based Shipping Rates
General
Hockey Outlet ships most in-stock items within 1 to 2 business days of an order being placed. International and/or special orders (i.e., jerseys with custom numbering) may require additional time to ship. The shipping method you choose at checkout will determine the arrival date of your order.
Domestic Orders
The shipping rates quoted on the Hockey Outlet website are based on the size and weight of the items being shipped. Ground shippng travel times vary between 1 and 7 business days depending on the distance of the Ship To address from Southern California.
Domestic Ground Shipping Schedule from Southern California
International Orders
Hockey Outlet is able to ship most of the items on its website anywhere in the world. Some manufacturers though, require that we only sell their products within the United States. Restricted products will be noted as such at the bottom of their individual product pages.
All international orders will be verified with the bank issuing the credit card prior to the order being shipped. Please allow 3-5 business days to verify all billing information. You will be contacted either by phone or e-mail if the information cannot be verified. Verifications are required and are done for your security. We appreciate your patience in processing your information.
Whenever possible, Hockey Outlet ships international orders via the USPS. International shipments sent via Global Express are guaranteed to arrive in 3 to 8 business days depending on the destination country. Global Expedited shipments take 6 to 10 days regardless of the destination country and do not have a guaranteed time of arrival.
All international shipping quotes given on this site are for freight costs only and DO NOT contain any possible import tariffs that may be levied on the customer by the receiving country. Hockey Outlet does not know in advance what these import tariffs will be and has no way of quoting those costs at any time. Please check with you local customs agency for any information regarding import tariffs.
Free Shipping
Hockey Outlet currently offers FREE Ground shipping anywhere within the continental United States on ALL phone and internet orders over $99.99. See below for details and restrictions.
All international orders are excluded from this offer.
Alaska, Hawaii and military destinations are also excluded.
Free shipping promotion is for initial shipments only. Exchanges are not included.
Shipping Promotions
Shipping promotions are only available for orders shipped within the continental United States. Alaska, Hawaii and military destinations are excluded but we have low cost ground and 2-day shipping to these areas. Standard practices will still apply for all international orders.
Shipping Questions
If you have any questions, please call us at (888) 568-8538 or feel free to e-mail us at shipping@hockeyoutlet.com
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